DONT EVER EVER EVER GO TO HAIR TO GO SALON, ST FRANCIS ORTIGAS! I just had a VERY VERY VERY BAD EXPERIENCE WITH THEM. This may be long but I want to share to all of you my experience.
I visited this salon para samahan lang dapat ang friend ko na mag pa digiperm na kinuha nyang voucher. And since andun na rn ako, I thought na magpa rebond na ako since mejo wavy na hair ko. So the receptionist (Priscilla) gave me the price of Php2500 kasama na cellophane. Ung gumawa skn is si Jun (SENIOR HAIRSTYLIST DAW). So ginawa na ung hair ko and ok nmn ung pagalis ko ng salon (kc xempre bnlower and iron ang hair ko). When I got home and checked my bag, I saw the receipt that Priscilla gave me, nkalagay dun “Permanent Blowdry + Mahogany Cellophane”. Dun pa lang nagtaka ako bkit ndi Rebond ang inilagay.
After 3 days pagkabanlaw ng hair ko, I was really shocked coz mas kumulot pa xa compared sa hair ko nung nagpunta ako dun, (NOTE: my hair is just wavy) so I called Jun and told him of what happened. I told him na ppunta ako ng 10am kinabukasan dun dahil may lakad ako sa hapon and so he agreed. Come 10am, WALANG TAO SA SALON, nauna pa ko sa nagbukas ng salon, and Jun was not even there yet! I was really pissed off! 12NN pa dumating c Jun! Imagine my frustration (kulot ang hair, naghintay ng 2hrs para kay Jun, and may lakad ako ng hapon! and I need to sit for more than 5 hrs again to have my hair re-treated AGAIN! aargh!) I kept on asking the staff regarding the owner’s number, walang nagbibigay, wala daw sila contact number nun, which I find very odd kasi what if may mangyare sa salon, wala sila contact??! That’s BS! What they gave me is yung number nung isa pang receptionist named Lyn sa Skin Central (Sister Company ng Hair To Go and same yung owner). And also, I asked Priscilla why she put on the receipt “Permanent Blowdry” instead of Rebond, and even the name of the stylist na nakalagay dun is “Noel” not Jun. Sabi nya same lang naman daw kasi ang Permanent Blowdry sa Rebond. (Hello??! And why didn’t you just write rebond then??!) I asked her to change it to rebond and change the name of the stylist to “Jun”.
So when Jun arrived, ginawa nya uli buhok ko, he was giving me excuses and reasons na dahil daw sa chemicals ng hair ko kaya ndi kumapit ang gamot. I told him (and I even told this to him nung unang punta ko) na more than a year na yung last na rebond ko, and never naman ako nagpapacolor ng hair, so asan ang chemicals dun?! And this was not even my first time to have my hair rebonded, but this is the first time I got shocking results! AND I DIDN”T EVEN USE A VOUCHER PARA TIPIRIN NILA ANG BUHOK KO! I PAID THE REGULAR PRICE!
So after ng back job nya sa hair ko, he assured me na magiging ok na ang hair ko. I noticed din na mas marami na ung gnamit nya na gamot sa hair ko compared last time. (Yung gumawa sa hair ng friend ko told her na tinitipid daw talaga ang gamot dun) I told him that I dont want to see him again after 3 days. I also learned from them na masama daw ugali ng owner kasi grabe daw yung pagmumura sa kanila nun kapag may nagrereklamo. Which answered my question “WHY THEY DON”T HAVE THE OWNER”S NUMBER??!!”
After 3 days, eto na naman! Im soooooooooo disappointed and disatisfied and pissed off! Wavy pa rin ang hair ko??!! I called Lyn (from Skin Central) and I told her that I want my money back! And again, she told me that she doesnt have the number of the owner (BS AGAIN) but she told me that she will let the owner know of my concern since every night daw nagppunta ung owner sa salon. I told her to call the owner right away coz I really want my money back, and that I dont believe that they dont have any contact number of the owner. THEN SHE HUNG UP ON ME! When I called again, it was Jun who answered and nakikipagtalo sya skn sa fone, he said na they will not give my money back kasi nung umalis daw ako ng salon, maayos daw ang hair ko. I told him na natural na maayos ang hair ko pagalis ko kasi nagblowdry and iron nya ang hair ko! And bakit daw nila ibibigay ang pera ko eh gumamit daw uli sila ng gamot for my back job! Sobrang irita talaga ko…
Now I’m left with my dry, wavy hair! All I want is my money back coz the result is definitely not even worth my money, not worth every penny!
BTW, yung friend ko na nagpa digiperm, babalik nya rin ang hair nya coz muka lang buhaghag ang hair nya pagkabanlaw. And this day babalik xa and suggestion nung “Noel” is irerebond na lng daw xa at no extra cost daw. (999 amount ng digiperm na voucher nya).
When my friend went there, she said that “Tin” (the owner) was there. So I immediately called Priscilla (receptionist) but I believe it was Jun who answered my call and said that Tin was not there. I told him that my friend is in your salon and she said to me that Tin IS there! and then I just hung up and called my friend’s phone so I can be passed on to Tin. and JUN again took the call from my friend’s phone and told me that Tin just passed by and already went out then passed the phone back to my friend. My friend swore it is really TIN because Jun and Lyn were explaining things to her and reasoning out on what happened, and even said that I was cursing Lyn! WHICH I NEVER DID!!! My friend approached the said “TIN” and asked her on what she can do about my situation, she said that “TIN” is abroad and that she is just the sister and HINDI DAW SYA NAKIKIALAM SA MGA NANGYAYARING GANUN SA SALON. I wonder ano ginagawa nya dun! And according to my friend mukhang antipatika din yung “Tin” na yun!
THIS SALON IS FULL OF UNPROFESSIONAL STYLISTS AND LIARS, EVEN THE OWNER! LOVE YOUR HAIR, DONT EVER GO TO THIS SALON! I’m not surprised anymore kung bakit nung second time na nagpunta ako dun which is Saturday, walang ka-tao tao regardless of their promo sa mga voucher.
I’ve learned my lesson. Now I’m sharing with all of you. Coz I dont think I can still get a refund of my money dahil lahat sila liars.
Now all I can do is wait for few more months para mapaayos ko uli hair ko, and I swear, I WILL NEVER EVER GO BACK TO “HAIR TO GO SALON!!!”